FAQ
Answers before you reach out.
Find general information about services, appointment inquiries, referrals, and contacting Ray of Hope.
What types of services does Ray of Hope Healthcare provide?
We provide mental health, substance abuse, primary care, and DUI services. Available options include assessment, therapy, medication management, recovery counseling, routine primary care visits, DUI counseling, DUI classes, and care coordination.
How do I request an appointment?
Complete the appointment inquiry form or call our office during regular business hours. A team member will follow up to discuss your needs, current availability, and an appropriate next step.
Are virtual appointments available?
Yes. Ray of Hope Healthcare offers virtual appointments. Availability and suitability depend on the requested service and scheduling. Our team will review the details with you before confirming an appointment.
Does submitting an inquiry confirm an appointment?
No. An inquiry lets our team know you would like to discuss services. An appointment is confirmed only after a team member contacts you and scheduling details are agreed upon.
Can a family member or professional make a referral?
Yes. Families, healthcare professionals, and community partners may submit a referral inquiry. Please provide only the information requested on the form. Our team will follow up to discuss the referral and next steps.
Do you accept insurance?
Insurance participation and individual benefits can vary. Contact our office with your insurance information so the team can explain the verification process. Verification of benefits is not a guarantee of coverage or payment.
Who can receive services?
Our programs are designed to support children, adolescents, adults, older adults, and families. Service recommendations depend on an assessment, clinical appropriateness, and current program availability.
How is my information handled?
Ray of Hope Healthcare limits the information requested through public forms and uses it to respond to your inquiry. Please do not submit highly sensitive clinical details through a general inquiry form. Privacy and consent requirements are reviewed when care begins.
What should I do if help cannot wait?
Ray of Hope Healthcare is not an emergency service. If you or someone else is in immediate danger or experiencing a medical emergency, call 911 or go to the nearest emergency room. For suicide or mental health crisis support in the United States, call or text 988.
Ready to discuss the next step?
Virtual appointments are available. Send an inquiry or call during office hours, and a team member will follow up to discuss your request.